Annual Maintanence Contract For Aesthetic Devices

Our Technical Team Offers Laser Device Servicing For Candela, Quanta , Cynosure Devices & Hydra Facial Machines

We Do All Type of Aesthetic Laser Device Maintanence & Services

What is AMC For Laser Devices?

Annual Maintenance Contract or AMC, is an essential contract for aesthetic Laser Device Maintanence & Service in Dubai, UAE. It is a service agreement that ensures regular maintenance and repair. The benefit of the AMC contract is that it guarantees timely service, original spare parts, expert technicians, and all these services without charging any extra payment from the customer. By doing these kinds of routine checkups because of AMC, the benefit you get is that the laser device life will prolong, and even the minor issue can be identified and rectified. Thus, you can reduce downtime, operational costs, and potential risks to the clients. By signing in on an AMC contract, your equipment will be optimised and safeguard your device from breakdowns, thus your work will be done smoothly. During AMC Contract period special discount are applied for any spare parts used , AMC can also help to having costly damages on the device

At Merge LLC, we provide AMC for mainly 2 types of laser devices, and they are Quanta and Candela. For both of these laser devices, under the AMC we ensure routine checkups, spare parts replacement if needed, and timely services.

Contract Period

Choose the best available contract period with us, whether it,s 1yr, 2yr or 3yr Contract Plan for your laser device Brands including Candela, Quanta, Cynosure,Deka & Lutronics Spectra Devices.

Year

" During AMC Contract Period Special Discounts are applied for any spare parts used. AMC can also help to having costly damages on the device "

Contract Coverage

Complete Preventive Maintenance

This includes periodic check up or inspections, regular cleaning, calibrations, spare parts changing if required etc to increase the uptime and to optimise the performance and durability.

Periodic Check Up for the Machine

The labour charge related to maintenance, repairs, troubleshooting during the contract period should be covered by us. You will not be charged for this.

Checklist Provided

Essential components, some consumables or other spare parts will be replaced or supplied to you to maintain the proper working of the machine.

Importance of AMC Contracts for Laser Devices

An annual maintenance contract for laser devices is pivotal for all laser devices in your work space. To maintain an optimal performance and longevity of laser devices this will be beneficial. Especially in healthcare settings which adhere to MOH medical equipment maintenance standards, signing an AMC is mandatory. For a consistent laser output regular calibration and alignment is needed and to prevent equipment downtime and safety hazards requires meticulous cleaning and debris removal is essential. To ensure proper cooling of the laser beam, the cryogen gas system must be carefully configured to preserve its functionality and avoid degradation. Periodic inspection of the laser tool lens is essential to detect any damage or contamination that affects beam quality and treatment results. To do all this in routine AMC Contract for Laser Device in Dubai is mandatory and beneficial.

What's Covered Under AMC

A full-service agreement that keeps your laser devices running at peak performance year-round

Preventive Maintenance

Scheduled periodic inspections, cleaning, optical alignment, and calibration to maximise uptime and extend device life.

Spare Parts at Discount

During the contract period, genuine spare parts and consumables are supplied to you at special discounted rates.

Labour Charge Free

All labour costs for maintenance visits, troubleshooting, and repairs during the AMC period are fully covered — no surprise charges.

Cooling System Service

Cryogen gas system checks and configuration to ensure proper beam cooling and prevent degradation of the cooling mechanism.

Lens & Optics Inspection

Periodic inspection of laser handpiece lenses to detect damage or contamination affecting beam quality and treatment outcomes.

Dedicated Field Engineer

A certified Merge field service engineer is assigned to your clinic, ensuring fast response times and consistent, knowledgeable support.

Devices We Service

AMC contracts available for the following brands and device types

Candela

USA

Quanta System

Italy

Cynosure

USA

Deka

Italy

Lutronics Spectra

Korea

Hydra Facial

Machines

Frequently Asked Questions

Common questions about our Annual Maintenance Contract for laser devices

What does an AMC for laser devices include? +

Our AMC covers preventive maintenance visits, full optical and mechanical inspections, calibration, lens cleaning, cooling system checks, and labour costs for all repairs during the contract period. Spare parts are supplied at special discounted rates.

Which laser devices are covered under your AMC? +

We provide AMC contracts for Candela, Quanta System, Cynosure, Deka, and Lutronics Spectra laser devices, as well as Hydra Facial machines. Contact us for availability on your specific model.

What contract durations are available? +

We offer 1-year, 2-year, and 3-year AMC plans. Longer plans offer greater savings and priority scheduling. You can choose the plan that best fits your clinic's budget and operational needs.

Are labour charges included in the AMC? +

Yes. All labour charges for maintenance visits, troubleshooting, and repairs are fully covered during the AMC period. You will not be charged separately for engineer visits.

Are spare parts covered under the AMC? +

Spare parts are not included in the base AMC price, but AMC clients receive special discounted pricing on all genuine spare parts required during the contract period, helping you manage costs effectively.

Is an AMC mandatory in the UAE for healthcare clinics? +

Yes. Healthcare settings in the UAE that use medical laser equipment are required to adhere to MOH medical equipment maintenance standards. An AMC helps ensure your clinic remains compliant with these regulations.

How quickly can I get a service engineer on-site? +

AMC clients are prioritised for service calls. Our field service engineers are based in Dubai and cover all Emirates. Typical response time is within 24–48 hours for non-emergency calls, with faster response for urgent breakdowns.

How do I get a quote for an AMC? +

Contact us via WhatsApp or phone with your device brand, model, and year of purchase. We'll provide a tailored AMC quote, outline what's covered, and recommend the right plan for your clinic within 24 hours.