Comprehensive Annual Maintenance Contract

Make Sure to Get Complete Comprehensive Annual Maintenance Contract

What is Comprehensive AMC for Aesthetic Devices?

A Comprehensive Annual Maintenance Contract for aesthetic laser devices in Dubai (CAMC) is a dynamic service contract designed to ensure the efficiency and longevity of aesthetic machines. By implementing a preventive maintenance approach, CAMC ensures optimal equipment performance, reduces unexpected breakdowns, and increases overall operational efficiency. Regular calibration, cleaning, spare parts replacement, periodic system checks, complete labour charge all are included in CAMC without charging any extra penny. These services are necessary to ensure device accuracy, safety, and compliance, ultimately protecting patient outcomes and protecting your investment in purchasing these laser devices. 

comprehensive annual maintenance contracts for laser devices in dubai, uae

Contract Period

Choose the best available contract period with us, whether it,s 1yr, 2yr or 3yr Contract Plan for your laser device Brands including Candela, Quanta, Cynosure,Deka & Lutronics Spectra Devices.

Year
1
Year
2
Year
3

Contract Coverage

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Complete Preventive Maintenance

This includes periodic check up or inspections, regular cleaning, calibrations, spare parts changing if required etc to increase the uptime and to optimise the performance and durability. 

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Complete Labour Charges

The labour charge related to maintenance, repairs, troubleshooting during the contract period should be covered by us. You will not be charged for this.

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Spare Parts & Consumables

Essential components, some consumables or other spare parts will be replaced or supplied to you to maintain the proper working of the machine. 

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Periodic Check Up for the Machine

To get rid of the downtime and to increase the potentiality of the device a periodic check up is highly needed. During the contract period we take care of that routine check up and take appropriate measures to ensure good longevity for the device. 

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Checklist Provided

Checklist contains detailed maintenance records documenting service history, replacement parts, and inspection findings for clarity and future reference.

Why Should you go for CAMC?

A standard AMC covers preventive maintenance, spare parts replacement, and periodic checkups, while a comprehensive AMC offers a more holistic solution. CAMC not only includes these services but also offers labour charges. Without charging any extra payment, all will be done with CAMC contact. As a result, uninterrupted operation, minimising downtime due to part shortages, is possible. By choosing CAMC, hospitals, medical spas, and clinics can significantly reduce operating costs, increase equipment life, and maintain optimal performance. Ultimately, CAMC offers a comprehensive safety net for your laser devices. 

Contact Us Today Book Your CAMC Contract

AMC vs CAMC — What's the Difference?

Choose the plan that fully protects your investment

Coverage AMC (Standard) CAMC (Comprehensive)
Preventive Maintenance Visits
Calibration & Optical Alignment
Lens & Cooling System Checks
Periodic Checklist & Service Records
Labour Charges ✓ Fully Included
Spare Parts & Consumables Discounted Rate ✓ Fully Included
Breakdown Emergency Response Standard Priority ✓ High Priority
Dedicated Field Engineer Shared ✓ Assigned

Everything Included — No Hidden Costs

CAMC is the all-in-one protection plan for your aesthetic laser devices

Included

Complete Labour Charges

100% of labour costs for all maintenance visits, repairs, and on-site troubleshooting are covered — zero extra billing.

Included

Spare Parts & Consumables

Genuine manufacturer-approved spare parts and consumables required to maintain proper device function are fully covered.

Included

Preventive Maintenance

Scheduled inspections, deep cleaning, optical alignment, and calibration to keep your device running at factory performance.

Included

Lens & Optics Inspection

Periodic handpiece lens checks to catch contamination or damage before it affects beam quality and treatment results.

Included

Cooling System Service

Full cryogen gas system checks and configuration to maintain effective skin cooling and prevent mechanical degradation.

Included

Service Records & Checklist

Full documentation of every visit — service history, replaced parts, and inspection findings — for MOH compliance and warranty records.

Devices We Service

CAMC contracts available for the following brands and device types

Candela

USA

Quanta System

Italy

Cynosure

USA

Deka

Italy

Lutronics Spectra

Korea

Hydra Facial

Machines

Frequently Asked Questions

Everything you need to know about the Comprehensive AMC

What is the difference between AMC and CAMC?+
A standard AMC covers preventive maintenance and periodic checkups, with spare parts at a discounted rate and labour charged separately. The CAMC (Comprehensive AMC) goes further — it includes complete labour charges, spare parts, and consumables at no additional cost, making it a fully all-inclusive plan.
Are spare parts truly included with no extra charge?+
Yes. Under the CAMC, essential spare parts and consumables required to keep your device functioning are fully covered during the contract period. There are no hidden fees or surprise invoices for parts used in routine maintenance.
Which devices are covered under the CAMC?+
We offer CAMC for Candela, Quanta System, Cynosure, Deka, and Lutronics Spectra laser devices, as well as Hydra Facial machines. Contact us with your device model to confirm availability and get a tailored quote.
What contract durations are available?+
CAMC plans are available in 1-year, 2-year, and 3-year terms. Longer contracts provide better value and priority scheduling. We'll help you select the plan that best matches your clinic's usage and budget.
Is the CAMC compliant with UAE MOH requirements?+
Yes. Our CAMC ensures your laser devices are maintained according to MOH medical equipment standards in the UAE, including proper calibration, safety checks, and full service documentation — keeping your clinic audit-ready at all times.
How quickly will an engineer respond in case of breakdown?+
CAMC clients receive high-priority emergency response. Our Dubai-based field engineers cover all Emirates and typically respond within 24 hours for urgent breakdown calls — minimising clinic downtime.
Will I receive service reports after each visit?+
Yes. After every maintenance visit, you receive a detailed service checklist documenting inspection findings, work carried out, parts replaced, and calibration results. This record is essential for MOH compliance and device warranty tracking.
How do I get a CAMC quote?+
Contact us via WhatsApp or call with your device brand, model, and purchase year. We'll send a tailored CAMC quote within 24 hours outlining full coverage details, contract duration options, and pricing.

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